Privacy Policy

Privacy Policy for Prayag Tourism

At Prayag Tourism, accessible at prayagtourism.com, we value and respect your privacy. This Privacy Policy explains what personal information we collect, how we use it, the measures we take to protect it, and your rights regarding your information. This policy complies with the Information Technology Act, 2000, and its amendments, along with other relevant privacy laws in India.

  1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you interact with us, such as by booking a tour or contacting customer support, we may collect personal details, including your full name, email address, contact number, postal address, payment information, and preferences.
  • Travel and Identification Information: If required, we may collect travel details (e.g., passport information or government-issued ID) for booking purposes and to comply with travel regulations.
  • Usage Data: We automatically collect information on how you interact with our website, such as IP address, browser type, pages visited, and access time, to improve the user experience.
  1. How We Use Your Information

The information we collect is used for:

  • Service Provision: To process bookings, manage payments, and provide requested services.
  • Customer Communication: To send booking confirmations, updates, and customer support responses.
  • Improvement and Analysis: To analyze trends, manage our website, and enhance user experiences.
  • Legal Compliance: To fulfill legal requirements, prevent fraud, and ensure data security.
  1. Sharing Your Information

We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

  • Service Providers: Third-party partners assisting with payments, marketing, and other business functions have access to your data solely to perform tasks on our behalf.
  • Legal Obligations: If mandated by law, we may disclose personal information to authorities or comply with legal processes, including investigations by law enforcement.
  1. Security of Your Information

We implement advanced security measures to safeguard your personal data. These include encryption, access controls, and secure servers. However, please be aware that no method of electronic transmission or storage is entirely secure.

  1. Your Rights

Under applicable privacy laws, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections for any inaccuracies in your personal data.
  • Deletion: Request deletion of your data under certain conditions.
  • Objection: Object to the processing of your personal data if you believe it violates your rights.

To exercise these rights, please contact us at the details provided below. We will verify your identity and address your request within the timelines specified by Indian laws.

  1. Cookies

Our website uses cookies to enhance functionality, analyze traffic, and provide you with a personalized experience. You can manage your cookie preferences via browser settings.

  1. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before engaging with them.

  1. Compliance with Indian Law

This Privacy Policy aligns with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under Section 43A of the Information Technology Act, 2000. Prayag Tourism is committed to protecting sensitive data and ensuring compliance with these laws. In case of any breach, we will notify you as per the rules and cooperate with relevant authorities to mitigate risks.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on this page with an effective date. We encourage you to review this policy regularly.

  1. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us:

  • Email: prayagtour@gmail.com
  • Phone: +919555313526
  • Website: Prayagtourism.com
  • Address: 168 Mawaiya, Arail Road, Near Panchmukhi Temple Naini Prayagraj – 211008

By choosing Prayag Tourism, you entrust us with your privacy, and we are committed to protecting it responsibly.